Wednesday, June 11, 2008

June 11, Call with Randall

Spoke to Randall he said that they are waiting until next week so that they have a full run at the project.  I mentioned the fact that there might be rain in the forecast.  Randall stated that if there is rain in the forecast that it would delay the removal of the roof.

 

I asked Randall about the I-Beam and whether it had in fact been ordered yet.  He said it had been ordered when they ordered the entire lumber package.  When I stated that when we called yesterday about the I-Beam that it had not in fact been ordered.  He said that it had been ordered when they placed the lumber package order.  Randall indicated that all they have to do is call for the I-Beam delivery.

 

I told him I would speak to Jeremy about this further since he didn’t seem to have any answers.

 

 

1 comment:

Cate said...

Deb called and asked that I call Jeremy. I contacted Jeremy at 6:20 a.m. from Baguio, Ph. We talked for 40 minutes. We began the conversation with pleasantries and talk about the Phillipines.

I asked Jeremy if they were going to be getting the I Beam in this week. He said no because of the weather - his perception was that cloudy and overcast with a chance of rain (which is what he said the forecast said) was not the time to put in the I beam. I asked if the I beam was on order and ready to deliver and he said yes. I shared with him that I contacted Pacifc Lumber and Truss and he instantly was angry and raised his voice. He accused us of harrassing him. He said several times that he felt like we were harassing him. He also indicated that he was $30k in debt because of this job and that he should just issue another work order for all of the additional work he has done on the house. I tried several times to deflate the situation and have a rational conversation - but Jeremy was unable to listen and was too angry.

He related that he is working to get the beam in but that there is an onshore flow from the ocean. He is unwilling to open the house when there is a chance of showers and can't work this weekend due to his daughter's birthday and Father's day. He also indicated that he didn't appreciate daily calls when he was just trying to get this thing done.

I didn't get to talk a lot due to Jeremy's frustration. I reminded him that I am liable for a lien and that Mary at Pacific Truss had indicated that the bill has not been paid (and is past due) and that she reminded me that 70 days from the last drop off a lien would be placed. Mary also indicated that the beam is not on order that the account is on hold.

When I asked Jeremy about it at first he told me that the salesman did have the beam on order but then he also told me that he went through another company because it is a steel part.

Several times in the conversation I stated that I wanted Jeremy to finish the job and just needed to figure out how we get accurate and update information about when his employees would be at the job. Initially he told me that Randall is the one to contact about when they would be there and that Jeremy's expectation of Randall is that he call if they are not going to show up. I asked what we are supposed to do when Randall does not show up Jeremy responded that he couldn't control his employees and couldn't be responsible if his employees didn't follow his directions.

Throughout the conversation Jeremy indicated that he needed another $30k to finish the job and at the end he indicated that maybe he just needed to talk with his lawyer about what to do since he is an LLC. He suggested that maybe he just issue an additional work order for $30k and let us decided if he should proceed with the job through whether we paid it or not.

When we finished I asked if we were going to have our 6 p.m. call on Friday and he said yes. I did apologize to Jeremy about calling PLT but that in the absence of information about the progress of the job it, and about his employees not showing up I didn't know what else to do. I reitereated that our expectation is that they are not going to show when they committed that we get a phone call.

I did tell him that we would be going to the CCB. Deb will be sending the letter certified mail informing him of this.

Lastly, Jeremy indicated that his hourly rate is $115 for his business.